FAQs
Thanks for your support and welcome to idealux
Here are some FAQS, read it if you think they are helpful
Orders & Shipping
Q: How do I place an order?
A: Simply add your desired items to the cart, proceed to checkout, enter your details, and complete the payment. You’ll receive an order confirmation via email.
Q: What shipping options do you offer?
A: We provide standard (3–7 business days) and express shipping (1–3 business days). Delivery times vary by location.
Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping costs and delivery times depend on the destination.
Payments & Refunds
Q: What payment methods do you accept?
A: We accept credit/debit cards (Visa, Mastercard, Amex), PayPal, and Apple Pay.
Q: Is my payment secure?
A: Absolutely. We use SSL encryption and trusted payment gateways for 100% secure transactions.
Q: What’s your return policy?
A: Unused/unwashed items in original packaging can be returned within 30 days for a full refund or exchange.
Payment way & Security
- Accepted: Credit Cards, PayPal, Alipay, Bank Transfer.
- All transactions are SSL-encrypted for safety.
How do I choose the right size?
Refer to our Size Guide (linked). For tailored advice, email us at sales03@idealux.cn.
Shipping and Handling
So beautiful you’ll want to show it off, so comfortable you’ll forget it’s there. Our 24/7™ Lace Contour Plunge Bra combines gorgeous floral lace with sheer overlay straps that hold you in and eliminates gaping. Removable pads let you customize you
- Cropped pink crepe knit top
- Square neckline
- Embroidered Aje logo
- Cross back straps
How to contact us?
You can reach us as follows:
Email: sales03@idealux.cn
Phone/whatsapp: +86 18927434241
Fackbook/Ins: @Idealuxdirect
Returns and Exchanges
30-day voluntary return for unused standard products (excludes custom order). Buyer covers return shipping.
